Every system administrator uses remote desktop which is a great protocol by Microsoft. When you are having a lot of clients and virtual/physical servers you often face a problem with organizing and keeping track of all the connections. To add even more complexity you may need to go trough remote desktop gateway to connect to the endpoint. Using Microsoft Remote Desktop’s MMC (included in Windows Administration Kit) is often seen but the mmc snap-in lacks many functions and have it’s issues. I will have a look at two forgotten tools that should always be included in your system administrator toolkit and used daily.

When Windows encounters a serious error occur that leads to blue screen of death a memory dump file is created which can help you to debug and resolve issues quicker. To read and interpret the dump file you need the WinDbg(Windows Debugger) tools from Windows SDK. I will show you how-to get started with this tool.